Refund and Returns Policy

Overview

Thank you for taking the time to help support the podcast and proudly display our logo! We’re a podcast and merchandise is not our primary business. I view the store as a marketing expense so I want to make the prices so low that we can break even. For that reason, any refunds or exchanges will encounter a $5 restocking fee that is from our distribution center. You will also be responsible for return shipping charges. If you aren’t happy with your product, send me a message and we’ll see if we can work something out.

Any type of replacement needs to be within 30 days of purchase and you will be responsible for return shipping costs to our distribution center. If 30 days have passed since your purchase, we can’t offer you an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Returns

Any returns and exchanges will have $5 deducted from it for a restocking fee. This is something we get charged by our distribution center. You will also be responsible for return shipping charges to our distribution center. Contact us at [email protected] for questions.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Replacements

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email and send your item to our distribution warehouse that will be in a follow up email.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Exchanges

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.